Policies

Refund & cancellation

Last updated 1 September 2026 · Draft for review, not yet checked by a lawyer.

In short

Coaching: fourteen days to change your mind. Running fees are not refundable, because they are given away.

Nutrition & Health Coaching

  • Within 14 days of payment, before the second session: full refund, no questions.
  • After the second session: a pro-rata refund of the modules not yet delivered.
  • If we cancel the cohort: full refund, regardless of how far in we are.

Fitness by Running

Running fees are not refundable. They are granted to a partner organisation, less card-processing costs, and coaching is volunteered, so nothing is held back to refund from. You confirm this at checkout, before you pay.

If injury or a genuine emergency stops you taking part, tell us and we will talk through the options. What happens if we cancel a block is being finalised and will be published here before enrolment opens.

How to ask

Email hello@sattvareset.org with the name you enrolled under. We respond within two working days, and coaching refunds land back on the original payment method within ten.

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